FAQS

How Do I Purchase A Product?

Find the product you wish to purchase, and click the Buy Now button. You’ll then be taken to our checkout page where you can log into your existing wackywardrobe.co.uk account to use saved information or register a new account. The checkout process is below the register area.

I Haven’t Received My Receipt Or Login Details?

The e-mail is sent the moment your payment is approved, and that should be almost immediately. If you don’t receive an email receipt or login information soon after, contact us and we’ll check on your payment and account.

I Can’t Find My Products, Help?

If you don’t see your purchased products on the My Account page, check the email address on your account. Log out to switch accounts if needed to access the correct account. Please contact us if you still need help, and provide information about the order number or other email you are trying to access.

Which Payment Types Do You Accept?

We accept all major credit and debit cards, including American Express, Discover, Diners Club, Japan Credit Bureau (JCB), Mastercard, and Visa. We also offer the option to pay with PayPal, Apple Pay, and Google Pay, depending on your device. Payments are processed via Stripe.

What currencies do you accept?

We offer the ability to pay in US Dollars (USD), Australian Dollars (AUD), Canadian Dollars (CAD), Euro (EUR), and British Pounds (GBP). You can set your default currency from your profile. Purchases made with a bank account in another currency will be exchanged to your local currency by your bank or card issuer.

I can’t purchase anything. There is an error during checkout!

Please contact us, and we’ll be happy to find out what happened.